Shipping policy
Knot & Glow β Shipping Policy
Thank you for shopping with Knot & Glow! Each of our items is handmade with care, and weβre so excited to send a little glow your way.
Processing Time
All orders are made and prepared by hand. Please allow 1-2 business days for processing before your order is shipped. Processing times may vary depending on order volume. Please note that crocheted items may require additional processing time depending on the complexity and size of the product.
Shipping Method & Delivery Time
All orders are shipped via USPS Priority Mail. Once your order has been shipped, estimated delivery time is:
-
USPS Priority Mail: [1β3 business days]
Please note that delivery times are estimates and may vary due to postal delays. Shipping times for crocheted products may vary depending on the item.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package.
Lost or Delayed Packages
Knot & Glow is not responsible for packages lost, stolen, or delayed in transit. If you experience any issues with delivery, please contact USPS directly with your tracking information.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. Knot & Glow is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your order, feel free to reach out to us at:
knotsglowco@gmail.com
Thank you for supporting our small business!